Logo Frequently Asked Questions
How do revisions work?
Revisions are the best way to make the logo we’ve designed even better & matches your satisfaction. Through our years of experience, we have developed a procedure for us to deliver the best work & to also save your time. Our revisions procedure are as follows:
1. You may pick only one from the three logo options of Version One we’ve presented & we will amend according to your feedback.
2. Based on your feedback, we will start working for Version Two, which we will then provide Two amended versions based on the option you picked from Version One. For example, if you pick Option One, we will only amend & present Two more options based on your feedback & maintain the overall idea & concept of Option One.
3. Note that revisions do not include redo or redraw. Our amendments are for minor amendments such as minor shape changes, remove certain elements, add on certain elements, color changes, font changes or alignment changes. We will not redraw or redo the whole illustration or concept of the logo as it is against our company policy. So in Version Two, the Two amended options will only have these minor changes as mentioned above.
4. All logo packages have only 5 revisions, so the following versions (Version 3,4,5 & 6) will also follow the same procedure as above, meaning each version will only present 2 amended options.
5. After you have satisfied with the amendments, we will proceed with output & you can get your logo in no time!
We strongly advise our clients to give us proper & rational feedback so we can make the best from these revisions. Our procedure above is to make sure we deliver the best work & save your time, this also means that communications between us must be clear, productive & reasonable.
Are your logo designs 100% original?
All logo designs created by our designers are 100% original. If the client discovers any plagiarism works from our logo designs with evidence, the client is allowed to request a full refund or request our designers to redesign the design concept.
I need a logo and I already know exactly what I want it to look like.
I just need someone to make it. Will you help?
In this case you are the designer, and you simply need a technician who can execute your idea using computer software. I bring concept thinking as well as execution to a project, and that’s more than you’re looking for. I’m not the right fit for you.
What is the pricing based on?
We’ve designed thousands of logos over the past decade. We’ve learned valuable things along the way, sharpened our skills and have a proven
portfolio of successful brands. Most people agree this is worth something.
How long until I get my first designs?
First draft delivery in 10 workings days, We take your project seriously and our designers need time to carry on the
Logo Design Process to deliver the best logo for you.
Will i own the copyright to the logo?
Yes, once the logo output is delivered to you, you will have sole ownership over the final logo design.
What about trademarks?
Yes, we have a partnership with MyIPO agents. We will provide your contact for them, they will assist in checking your logo availability and suggest
the cost varies significantly depending on how many categories you wish to apply.
In what formats will I receive my logo files?
We want you to be able to actually use your designs, so we’ll give you your design files in everything you need, such as High-res JPG, PNG format
and AI scale-able source file format.
Will the logo be scalable to any size?
Yes, all our logos are designed using vector graphics which are scale-able to any size without losing quality. They are also designed with thought given to size and spacing so they will look the best across a wide range of mediums; on-screen, in print, vehicle signage etc.
What happens next?
Just fill up the creative brief and choose the package that suit for you. After we received the full payment, we will review your creative brief and contact you with any questions or clarification. We’ll assign the project to our designers, and your Logo will be ready in 10 working days.
Is my information secure?
Yes. We use internet-standard security measures to make sure your information is secure while browsing our site.
Simply put, we don’t share or sell your information to a third party without your explicit permission. In other words,
we wouldn’t do anything that you wouldn’t do.
Do you guys do logo contests?
Absolutely not. We have a well trained team of designers, which have an average of 3+ years experience in logo and branding design for various businesses. We assign projects based on that individual designer’s expertise. For instance, one designer might be really good at hipster logos whereas another is really good at cosmetic logos. Our Design Director are experts at making sure to pick the right designer for the right job.
What is your view on plagiarism work?
At SensePlus, we are 100% against plagiarism work. A logo should be designed specifically for your company with connotation.
A plagiarism work may not reflect your company's values.
How to determine plagiarism works?
Is the sample logo below considered a plagiarism work from the Nike Logo?
NO & DON’T WORRY! The tick symbol is not originally created by Nike. The tick symbol is a common symbol that can be reused by any brand without any copyright issues! Unless the design is copied to the extent that it looks exactly the same, then it is considered as a plagiarized work.
PRICING AND PAYMENT
Can you reduce your prices?
No, our prices are fair, and our clients receive excellent value for their investment.
When do I pay for my design at SensePlus?
Fill out your creative brief and before we begin designing, All of our logo design package require full payment before starting work.
What payment methods do you accept?
We're only accept the local (Malaysia) ATM or internet banking, our bank account is stated below.
Bank Name : Maybank (Malayan Banking Berhad)
Account Name : SENSEPLUS DESIGN SDN BHD
Account Number : 514066551797
Bank Address : G Floor, Wisma Lee Kay Kuan, Lot 14408, Jalan Genting Kelang, 53200 Kuala Lumpur
Bank Swift Code : MBBEMYKL
What currency do I pay in?
MYR. If you are in overseas company, we are acceptable in USD, below are the approx latest currency rates:
(4.00 Malaysian Ringgit equals 1.00 US Dollar)