Logo Design Terms & Conditions

Both OUR DESIGNERS(SENSEPLUS) and THE CLIENT(YOUR COMPANY) agree to the terms and conditions as follows:

Client Information & Design Preferences
Our DESIGNER will based on the creative brief information and design preferences to design the logo for THE CLIENT, please make sure all the information is accurate before submitting this creative brief.

Logo Working Days
THE CLIENT agrees to allow 10 WORKING DAYS for delivery of the first draft of logo design, excluding the day of payment received.

Logo Revision Rounds
Each round of revision normally takes 3-5 WORKING DAYS to complete and feedback to THE CLIENT. The logo revision working day depends on the workflow of OUR DESIGNERS. On occasions, if OUR DESIGNERS have completed the design before the stated delivery date, we will send the revision earlier.

Maximum Logo Revisions
Our logo design package allows a maximum of 5 LOGO DESIGN REVISIONS, Please refer to the following charges rate for extra revisions : (Standard Package RM200/Revision) (Professional Package RM600/Revision).

Final Artwork
After the logo design is confirmed, OUR DESIGNERS will commence the output procedure for the final artwork into source file format (AI/JPG/PNG) and deliver the files via online transfer for THE CLIENT’S easy download.

Payment Terms
All of our logo design packages require full payment before starting work. ATM or Internet Banking should be only and made payable to SENSEPLUS DESIGN SDN BHD (MAYBANK 514066551797)

Unsatisfied With The First Draft of Logo Design
If THE CLIENT is unsatisfied with the First Draft of logo design with a "Rational Reason". Under the premise of "Rational Reason", OUR DESIGNER agrees to redesign the unsatisfied logo option (For One Time Only). "Rational Reason" rights are reserved by SENSEPLUS.

Finished Revisions Round
If THE CLIENT finished all revision rounds and may wish not to continue, the project will be considered as a KIV (KEEP IN VIEW) project and the PAYMENT will not be refundable. THE CLIENT may choose one logo from all previous LOGO OPTIONS, from which OUR DESIGNERS will commence output procedure for the final artwork into source file format & deliver to THE CLIENT.

Refund Policy
All our logo design packages are not refundable once work is commenced. However, if THE CLIENT discovered any plagiarism works from our logo designs with evidence, a full refund will be given back to THE CLIENT.

Design Portfolio
THE CLIENT consent that the DESIGNERS may display and exhibit the artwork, which may or may not include reference to THE CLIENT or your business, products or services, to our prospective clients in any Marketing Materials and on our Website or social media for the purpose of the promotion of our Services. If CLIENT does not wish DESIGNERS to publish Client details, CLIENT should notify us in writing in advance by setting it out clearly in the Instruction. The DESIGNERS shall not be liable for publication in the event that we have not been notified of the Client’s objection to publication.